Two-Day Training on

Mastering Pharmaceutical Sales and Sales Communication for High Performance

Training certificate will be provided within 10 working days after completion of training successfully.

Introduction

Mastering Pharmaceutical Sales and Sales Communication for High Performance is designed to help pharmaceutical sales professionals enhance their knowledge, skills, and techniques to achieve greater success in their sales careers. In this training program, we will cover a wide range of topics related to pharmaceutical sales, including sales techniques, sales communication, sales pitches, territory management, objection handling, and professional development. Our experienced trainers will guide the participants through a series of interactive sessions, case studies, and role plays to help them develop their skills and apply their knowledge to real-world situations. Our goal is to provide them with the tools and strategies they need to effectively communicate with customers, understand their needs, and build strong relationships. By the end of this program, they will have the knowledge, skills, and confidence to excel in their sales careers and achieve their goals.

OBJECTIVE OF THE TRAINING:

The main objective of this training program is to help the participants master the art of sales communication and achieve high performance in their sales careers. By the end of this program, they'll have the skills and knowledge needed to:

  • Effectively communicate with customers and build strong relationships.

  • Understand customer needs and tailor their approach to meet their specific requirements.

  • Handle objections and close more deals.

  • Enhance their confidence and credibility as sales professionals.

METHODOLOGY:

Interactive Discussion, Workshops, Power Point Presentation, Case Studies, Question and Answer Session, Pair Work, Group Work, Games, and Real-life situation sharing

THE DETAILED OUTLINE:

  1. I. Pharma Salesmanship 101

    • Sales mindset: developing a growth mindset for high sales performance 

    • Understanding sales and pharmaceutical sales

    • Overview of the Pharma Sales Process 

    • Understanding customer behavior 

    • Setting sales goals and objectives

    • Qualities of a successful salesman 

    • Understanding Pharma Sales Performance Parameters

     

    II. Understanding the Product, Market, and Sales Techniques

    • Understanding your products and analyzing the target customer 

    • Identifying and understanding customer needs

    • Developing the sales pitch and effective sales communication 

    • Building relationships with customers

    III. Understanding the Sales Process

    • Setting sales goals

    • Steps of the sales process

    • Five steps of achieving sales targets 

    • Generating and managing leads (cold, warm, and hot) 

    • Networking: Modern Approaches to Selling

    • SSALEE Method to influence the customer

    • Building relationships

    • Gain mindshare for more market share.

    • The power of follow-up 

    IV. Closing the Sales

    • Techniques for closing the sale

    • Recognizing buying signals

    • Overcoming objections and concerns

    • Creating a sense of urgency

    • Strategies for following up after the sale

    V. Building Relationships and Winning Customers’ Hearts

    • Basics of customer service 

    • Techniques for building rapport with customers

    • Building trust and maintaining long-term relationships

    • Demonstrating empathy and understanding

    • 6 ways to make your customers like you

    • Upselling and cross-selling 

    • Soliciting referrals and recommendations

    VI. Mastering Sales Techniques

    • Sales presentations for impact with the USP, 4C Method, and Elevator Pitch 

    • Techniques for active listening 

    • CRC Method for Feedback 

    • Asking open-ended questions to gather information

    • Consultative selling

    • Solution selling

    • Role-playing exercises to practice sales techniques

     

    VII. Mastering Sales Skills

    • Communication skills

    • The power of language in sales

    • Building a compelling sales narrative

    • Persuasion skills

    • Basics of pharma sales negotiation skills

    • Strategies for negotiating effectively to find win-win solutions

    • Time management skills

    • Customer service skills

    • Excellence in daily task management 

    • Mock sales scenarios to build confidence

    • Group discussions to share experiences and learn from each other

    VIII. Handling Objections and Questions Effectively 

    • Positive aspects of objections 

    • 6 sequential steps for handling an objection

    • 3Fs Method and CASE Method 

    • Rules for answering questions 

    IX. Leadership

    • Sales leadership: “skills vs. will” matrix

    • Managing a sales team

    • Motivating salespeople

    X. Sales Tools and Technology

     

    • Using social media for sales

    • Email marketing for sales

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Original price was: ৳ 16,000.00.Current price is: ৳ 12,000.00.

৳ 100,000.00

Original price was: ৳ 12,000.00.Current price is: ৳ 10,000.00.

Original price was: ৳ 6,000.00.Current price is: ৳ 5,000.00.

Original price was: ৳ 12,000.00.Current price is: ৳ 10,000.00.

CONTACT

Who can Attend

Resource Person

Jamal Uddin Jamy

Communication and Leadership Trainer| TEDx Speaker | Certified NLP Practitioner | Distinguished Toastmaster

Jamal Uddin Jamy is a distinguished training consultant with over 14 years of experience empowering workforces across various business disciplines with communication, leadership, emotional intelligence, soft skills, professional etiquette, and customer service training. He has a track record of successfully facilitating transformative programs for several local and multinational companies. His unique and engaging training delivery styles have captivated audiences of all ages, leaving them feeling energized, motivated, and ready to take on the world. Mr. Jamy holds a BA (Hons.) and MA from Dhaka University, as well as a second Masters in English Language Teaching (ELT). He is currently pursuing his Ph.D. from Putra Business School, UPM, Malaysia. Before joining CAREERCOACH Training Solutions, Mr. Jamy served as the Director of Career Services at ULAB, Southeast University, and Eastern University. He also played a key role in establishing the brand of Monash University in Bangladesh as the Head of Communications, Outreach, and Enrolment. In addition to his professional achievements, Mr. Jamy is widely recognized for his ability to inspire and motivate emerging corporate leaders and students. He is highly sought-after as a communication and leadership trainer in the sub-continent, having been featured as a speaker at numerous domestic and international seminars, workshops, and conferences. Notably, Mr. Jamy is an accomplished author with several bestselling books in Bangladesh. Jamal Uddin Jamy is also a prominent figure in the Toastmasters community within District 124, encompassing Bangladesh, India, and Bhutan. He has held various leadership roles, starting from Club VP Education, Club President, Area Director, Division Director, District Associate Club Growth Director, to District Associate Program Quality Director. In 2019–20, he earned the title of Division L Toastmasters Speech Evaluation Contest Champion, further solidifying his standing as an outstanding communicator and leader.