Two-Day Training On

Mastering Communication to Connect, Convey, and Convince

Training certificate will be provided within 10 working days after completion of training successfully.

Introduction

The "Mastering Communication to Connect, Convey, and Convince" training is designed to offer tangible strategies and techniques for enhancing communication skills, a pivotal competency in both personal and professional spheres. Emphasizing the significance of effective communication in fostering a positive and productive work environment, building stronger relationships, and promoting better teamwork, this program integrates interactive activities, exercises, and personalized feedback to elevate participants' communication capabilities. It caters to individuals, employees, and managers aiming to refine and advance their communication skills.

OBJECTIVE OF THE TRAINING:

The core aim of the "Mastering Communication to Connect, Convey, and Convince" training program is to empower participants with the requisite knowledge, skills, and strategies essential for augmenting their communication proficiency.

TRAINING METHODOLOGY

The "Mastering Communication to Connect, Convey, and Convince" training program employs a comprehensive methodology crafted to engage, educate, and empower participants. The training incorporates the following methodologies:


Interactive Workshops: Participants actively practice and apply communication concepts in dynamic workshops, connecting theory to real-life scenarios.


Case Studies: Real-world examples and case studies illustrate the practical application of diverse communication situations, fostering a deeper understanding.


Role-Playing: Participants engage in role-playing activities, gaining firsthand experience and receiving immediate feedback to enhance their communication skills.


Self-Assessment Tools: Various self-assessment tools help participants understand their communication styles, promoting self-awareness and targeted improvement.


Group Discussions: Encouraging participants to share experiences, insights, and best practices, group discussions facilitate peer learning and networking.


Personalized Feedback: Individualized feedback sessions highlight each participant's progress and identify areas for further improvement, ensuring targeted skill development.


Continuous Learning: The training program promotes ongoing learning through recommended readings, resources, and continued support, enabling participants to apply their knowledge and skills beyond the training sessions.


THE DETAILED OUTLINE:

  1. I. Introduction

    A. Welcome and program overview

    B. Icebreaker activity to establish a comfortable learning environment

     

    II. Introduction to Effective Communication

    A. Overview of the importance of effective communication

    B. Understanding the role of communication in personal and professional success

    C. Key elements of successful communication

     

    III. Communication Styles 

    A. Identifying different communication styles 

    B. Understanding Filters to Cultivate Awareness of Others

    C. Practical exercises to build awareness of others using FILTERS 

    D. Adapting communication styles for diverse audiences

    E. Practical exercises to enhance flexibility in communication

    F. Understanding group dynamics and communication patterns

    G. Strategies for effective communication in teams

    H. Assessment of communication styles/working styles 

     

    IV. Active Listening Skills

    A. Active Listening to observe and envision the future 

    B. The significance of active listening in effective communication

    C. Techniques for active listening

    D. Interactive activities to improve listening skills

     

    V. Non-Verbal Communication

    A. Non-verbal communication elements

    B. Hand gestures, posture, facial expressions, eye contact

    C. Speech transition, power positioning, vocal variety

    D. Pausing with power, pace, pitch, projection

    E. Role-playing exercises to practice non-verbal cues

     

    VI. Building Rapport

    A. The Art of Nurturing Relationships 

    B. Strategies for establishing a connection with others

    C. Group activities to develop rapport-building skills

    D. Connecting people to convey the message to convince 

    E. Strategies for assertive communication 

     

    VII. Constructive Feedback

    A. Importance of giving and receiving feedback

    B. Guidelines for delivering constructive feedback

    C. Practice sessions for providing effective feedback

    D. Strategies to respond to feedback 

     

    VIII. Conflict Resolution

    A. Understanding and managing conflicts in communication

    B. Strategies for resolving conflicts professionally

    C. Simulated scenarios for hands-on conflict resolution practice

    D. How to say no to a customer and colleagues 

    E. Frameworks for managing and resolving conflicts 

     

    IX. Effective Presentation Skills

    A. Preparing and Speech Crafting 

    • Understanding the audience’s demographics, interests, and needs

    • Crafting a compelling message resonating audience’s need

    • Speech crafting: Intro, Body, and Conclusion 

    • Structuring the speech 

    • Creating engaging visuals 

    • Rehearsing the right way  

     

    B. Mastering the Delivery 

    • Working with place of articulations and clarity 

    • Demonstrating the power of body language 

    • Voice Modulation, Pitch, Pause, Projection, Pace 

    • Overcoming stage fear 

     

    C. Advanced Presentation Skills

    • Mastering the art of storytelling 

    • Delivering persuasive speech 

    • Elevating the sales/business pitch 

    • Harnessing the elevator pitch 

    • Understanding TEDx and Toastmasters speech patterns 

    • Managing unexpected challenges during presentations

     

    X. Action Planning and Conclusion

    A. Reflection on key learnings from the training 

    B. Action planning for applying effective communication skills 

     

    C. Conclusion and next steps

  2.  
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Original price was: ৳ 16,000.00.Current price is: ৳ 12,000.00.

৳ 100,000.00

Original price was: ৳ 12,000.00.Current price is: ৳ 10,000.00.

Original price was: ৳ 6,000.00.Current price is: ৳ 5,000.00.

Original price was: ৳ 12,000.00.Current price is: ৳ 10,000.00.

CONTACT

Who can Attend

  • Professionals or individuals aiming to enhance their communication skills within a professional context.

  • Managers, supervisors, team leaders, salespeople, customer service representatives, human resources professionals, and anyone regularly engaging with coworkers, clients, or customers.

Resource Person

Jamal Uddin Jamy

Communication and Leadership Trainer| TEDx Speaker | Certified NLP Practitioner | Distinguished Toastmaster

Jamal Uddin Jamy is a distinguished training consultant with over 14 years of experience empowering workforces across various business disciplines with communication, leadership, emotional intelligence, soft skills, professional etiquette, and customer service training. He has a track record of successfully facilitating transformative programs for several local and multinational companies. His unique and engaging training delivery styles have captivated audiences of all ages, leaving them feeling energized, motivated, and ready to take on the world. Mr. Jamy holds a BA (Hons.) and MA from Dhaka University, as well as a second Masters in English Language Teaching (ELT). He is currently pursuing his Ph.D. from Putra Business School, UPM, Malaysia. Before joining CAREERCOACH Training Solutions, Mr. Jamy served as the Director of Career Services at ULAB, Southeast University, and Eastern University. He also played a key role in establishing the brand of Monash University in Bangladesh as the Head of Communications, Outreach, and Enrolment. In addition to his professional achievements, Mr. Jamy is widely recognized for his ability to inspire and motivate emerging corporate leaders and students. He is highly sought-after as a communication and leadership trainer in the sub-continent, having been featured as a speaker at numerous domestic and international seminars, workshops, and conferences. Notably, Mr. Jamy is an accomplished author with several bestselling books in Bangladesh. Jamal Uddin Jamy is also a prominent figure in the Toastmasters community within District 124, encompassing Bangladesh, India, and Bhutan. He has held various leadership roles, starting from Club VP Education, Club President, Area Director, Division Director, District Associate Club Growth Director, to District Associate Program Quality Director. In 2019–20, he earned the title of Division L Toastmasters Speech Evaluation Contest Champion, further solidifying his standing as an outstanding communicator and leader.