The primary objective of this course is to equip participants with advanced communication skills in both writing and speaking in English, tailored for the corporate world. The specific training objectives are as follows:
Writing Proficiency: Develop advanced writing skills for various business purposes, including emails, memos, notes, reports, and meeting minutes. Improve grammar, punctuation, and spelling.
Effective Speaking: Enhance business conversation skills, including confidence in oral communication, organization of thoughts, natural and clear speech, and body language.
Meeting Mastery: Learn to excel in business meetings, from preparation to leadership, while understanding meeting etiquette and minute-taking.
Enhanced Communication: Improve overall communication skills, including emotional self-control, active listening, empathy, non-verbal communication, conflict resolution, feedback, and negotiation.
Effective Presentation: Master the art of delivering impactful business presentations, including articulation, structuring, visual aids, voice modulation, body language, and persuasive techniques.
This course utilizes a practical and interactive approach to facilitate effective learning and skill development.
Session 1: Introduction to Effective Business Communication
Importance of communication in the workplace
Common communication challenges in corporate settings (Assessment)
Session 2: Writing Effective Business Correspondence
Understanding the purpose and audience of different types of business correspondence, including emails, memos, notes, and reports
Business email writing exercises with useful business phrases
Meeting minute formats for effective task implementation
Common errors in written correspondence
Techniques for developing writing fluency
Structuring and organizing your message for maximum impact
Using clear and concise language
Basics of English grammar such as subject-verb agreement, punctuation, and capitalization
Dealing with major grammatical problems
Strategies for proofreading and editing your writing
Session 3: Business Conversation with Confidence
Organizing your thoughts
Speaking slowly, naturally, and confidently
Using your body to reinforce speech
Managing facial expressions
Handling nervousness
Voice modulation, eye contact, and gestures
Session 4: Effective Business Communication in Meetings
Preparing for a meeting
Understanding meeting protocols and etiquette
Leading and participating in a meeting
Taking and distributing meeting minutes
Session 5: Enhancing Your Communication Skills
Recognizing how your emotions impact your communication
Practicing emotional self-control in communication
Active and responsive listening
Practicing empathy in communication
Non-verbal communication skills
Conflict resolution skills
Giving and receiving feedback effectively
Negotiation skills
Session 6: Effective Business Presentation Skills
Preparing for a presentation
Practicing the place of articulations of sounds (pronunciation of Bangla and English)
Structuring your presentation for maximum impact
Using visual aids effectively
Voice modulation
Power of body language
Delivering a persuasive presentation
Ending with a call to action
Conducting a question-and-answer session effectively
Session 7: Conclusion and Action Plan
Recap of key learnings
Developing an action plan for improving your business communication skills
Resources for ongoing learning and development