CAREERCOACH Elevates Customer Service with Business Etiquette and Communication Skills Workshop for a Top-Tier Bank

Dhaka, Bangladesh –* On June 22, 2025, CAREERCOACH Training Solutions successfully facilitated a daylong workshop on *Business Etiquette and Communication Skills* for the Contact Center Team of a leading top-tier bank. The session, led by CEO Jamal Uddin Jamy, was designed to refine workplace behavior and elevate communication standards, which are crucial for building trust and delivering exceptional service in the banking sector.

The workshop delved into the core pillars of professional communication, including the importance of tone, clarity, and active listening. Participants also learned strategies for confidently navigating difficult customer interactions with poise. The team’s engagement and commitment to learning were particularly inspiring.

This initiative reflects the bank’s significant investment in fostering a customer-focused, high-performance culture. CAREERCOACH Training Solutions is proud to have contributed to this journey, empowering the team with the skills necessary to excel in a demanding and dynamic environment.